Music app

Apple Music app is broken on Windows 10 ARM – but there is a workaround

Windows 10 on ARM is a work in progress. Concrete example: the application for Apple Music is unusable, but there is a workaround.

I am using a new HP Elite Folio which is running Windows 1o Pro on ARM.

The Elite Folio uses a Snapdragon 8cx Gen 2 (3.15 GHz) processor – not an Intel processor like the vast majority of laptops on the planet.

I am installing all the apps I use on my other Windows Intel laptops (eg Dell XPS 13 9310 and HP Specter x360 14).

Apple Music app unusable

And I quickly encountered a problem with the Apple Music app (also called “iTunes” in the Microsoft Store).

Yes it will install and yes it will launch but it is so slow it is unusable. After using it (and testing my patience) for a few hours, I gave up.

But Apple Music on the web works, that is, it’s as responsive as any web app. The downside is that you don’t get the features you get on the standalone Apple Music app, such as the Equalizer or the MiniPlayer.

Workarounds like this remind me of Chrome OS – which I have a lot of experience with. In the early days of Chrome, a lot of apps were basically broken, but you can always try a web version of the app (if it existed).

Windows on ARM Snapdragon 8cx Gen 2: So far so good

Everything else I have installed on the HP Elite Folio is working so far. This includes the Chrome browser, Firefox, Microsoft Office, and Photoshop – the latter two work natively on ARM64 Windows 10 devices.

(As of May 2021, Photoshop runs natively on Windows 10 64-bit ARM devices.)

Benchmarks show that the Snapdragon 8cx Gen 2 performs better than previous ARM processors, but it still struggles to keep up with newer AMD and Intel laptops, as pointed out by PC World.

And in my experience so far with the HP Elite Folio, it doesn’t deliver the fast performance of the MacBook Pro M1 (also an ARM processor) in macOS. But this is an anecdotal assessment and it will take more time to flesh out.

Comments or suggestions can be sent to me via a direct twitter message at twitter.com/mbrookec.



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